How we handle information shared with Spot On Tech.

At Spot On Tech, LLC ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us for inquiries, or utilize our business technology consulting and managed IT services.

1. Information We Collect

We collect personal and business information that you voluntarily provide to us when expressing interest in our services, filling out forms on our website, or communicating with us. This information may include:

• Contact Information: Name, business name, physical address, email address, and phone number.
• Inquiry Details: Information regarding your business technology setup, current challenges, infrastructure concerns, and details provided during consultation requests.
• Technical Data: Internet Protocol (IP) address, browser type, operating system, page views, and access times collected automatically via cookies and tracking tools to monitor site performance.

2. How We Use Your Information

We utilize the information collected for legitimate business purposes, including:

• Responding to your website inquiries and scheduling free technology audits or consultations.
• Delivering our managed services, cybersecurity threat monitoring, backup restoration testing, and remote helpdesk support.
• Sending security alerts, network advisory newsletters, or updates regarding critical patching windows.
• Analyzing website performance, monitoring search query terms, and improving user experiences.

3. Data Sharing and Third-Party Disclosure

We do not sell, rent, or trade your personal information. We only share information in the following limited circumstances:

• Service Providers: We share data with trusted subprocessors and service vendors (e.g., website hosting, client portal databases, email dispatchers) who help us operate our site and deliver IT services. These vendors are bound by strict confidentiality clauses.
• Compliance with Law: We may disclose information if required by law, court order, or to comply with a legal request from public authorities.
• Business Transfers: In the event of a merger, acquisition, or restructuring, business data containing client contact info may be transferred as an asset.

4. Security of Your Information

We implement rigorous physical, technical, and administrative security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. Our website utilizes SSL encryption (HTTPS) for all form submissions, and our systems are continuously audited against modern cybersecurity compliance frameworks. However, please remember that no transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use browser cookies and comparable tracking technologies to enhance user experiences, analyze traffic trends, and customize promotional offers. You can configure your browser to reject cookies, though some features of our site may not function fully without them.

6. Your Rights and Choices

You have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or request that we delete your contact information. You may opt out of receiving administrative email updates or newsletters at any time by clicking the "unsubscribe" link or contacting us directly.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our team:

Spot On Tech, LLC
Chestnut Ridge, New York
Email: [email protected]
Phone: (862) 799-5100